It doesn’t matter if you are running a social media marketing campaign, advertising, or just trying to build rapport with your customers – there are always people who are not being constructive.
They don’t come to your business’ page to learn, share their opinions, or report a legitimate concern. No, they arrive to make your day miserable because they derive some sort of an obscene pleasure from making others suffer.
I’m talking, of course, about social media trolls and spammers.
Not only are they annoying but they can also do serious damage to your brand. Think about it – somebody can post a malicious link in your comment section that will lead your customers (or potential customers) to a scamming website or install malware on their devices. It would be quite disastrous to your reputation so you have to deal with it and do it quickly.
Luckily, to do that, it’s not necessary to get super-technical and install third-party solutions like Avast or IPVanish. Trolls on social media can be dealt with using just the tools given to us by social networks themselves.
And today, I’m going to show you how.A small side note
Though I’m sure you fully understand it, I think it’s worth reiterat... Read More