Our favorite ServiceNow alternative is Heroic KB because it is a robust knowledge base theme for WordPress websites. Try Heroic KB risk-free with a 30-day money-back guarantee.
ServiceNow is a unique knowledge-based software on the market. Despite being branded as a workflow management tool, it’s packed with sufficient knowledge management features to provide customers and employees prompt and anytime, anywhere self-help. Expect machine learning tools to identify knowledge gaps, article versioning, and feedback management tools that make it easy to boost customer and employee satisfaction.
The only issue is ServiceNow can be slightly complicated for some, considering its complex setup and complicated integrations and customizations. The Quicksprout research team has compiled a list of the best ServiceNow alternatives that are user-friendly and offer similar high-performing features.
The 8 Best Knowledge Base Software
The best ServiceNow alternative is Heroic KB because it’s easy to customize, flexible, and packed with several valuable features that make it suitable for any WordPress website. Give the Heroic KB plugin a shot without risk, thanks to its 30-day money-back policy. You can also read more about our top picks here.
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