Do you want to get more online reviews for your product or services? Podium has got you covered. By helping businesses send automated invites to customers at every critical touchpoint, Podium can give you a competitive advantage. It harnesses the power of online reviews for companies built on word of mouth. And with its powerful interface, you can also request feedback, convert web chat to text messages, and manage customer messages across different platforms all from the same place.
Podium Pros and Cons
Pros
Free version available (for US and Canada users only)Easy-to-navigate user interfaceAvailable in both desktop and mobileAutomated review solicitationInstant notifications for real-time response to online reviewsMultiple customer interaction apps in one dashboardSeamless CRM integrationSmooth onboarding processPlenty of customer service options
Cons
Custom pricing structure available only by requestCommitment to a 12-month contract requiredCumbersome for very small businesses
Podium Features
From starting as a simple tool to procure quality reviews, Podium has grown into an all-in-one app that consolidates all customer interactions. With the help of Podium’s support team, you can cherry-pick only the features your business needs, at a price that is well within your budget.
Reviews
The most disgruntled customers ar… Read More