CRM (customer relationship management) and CMS (content management systems) are two crucial software tools for managing businesses in the modern era. While the two terms are often confused with each other due to similar acronyms, they’re actually very different and serve two completely different purposes.
Once you understand the benefits and advantages of CRM and CMS, you can harness the power of each to scale your business and improve the customer experience. This guide will explain everything you need to know about CRM vs. CMS and how they work in unison when used correctly.
Top-Rated Content Management Systems (CMS)
Success with CMS starts with the right software. These are the best CMS platforms on the market today:
WordPress – Best overall content management systemWix – Best website builder for content managementShopify – Best CMS for EcommerceSquarespace – Best CMS for beautiful designsBigCommerce – Best CMS for high-volume ecommerceJoomla! – Best WordPress alternativeDrupal – Best CMS for securityAdobe Commerce (Formerly Magento) – Best CMS for advanced ecommerce UsersAdobe Experience Management Sites – Best AI-powered CMSMagnolia CMS – Best omnichannel content hub
You can read our full reviews of each CMS software here.
Top-Rated Customer Relationship Management (CRM) Software
You’ll need a separate tool for customer relationship management, and this is the best place to start … Read More