Our pick for most businesses is Nextiva or RingCentral because of their well-rounded phone system features in addition to call recording. Get a free demo of any Nextiva plan, or try RingCentral free for 15 days.
Our team spent three weeks researching, comparing, and testing call recording software. We also analyzed nearly 450 public reviews for multiple brands to learn more about them and their pros and cons, according to customers who have spent time using the products.
Ultimately, we narrowed 19 contenders to 16 possible candidates for our top picks, finally cutting two more to bring us to our top 14. The final software options include those that best fit the scenarios and criteria required by most businesses for call recording software.
The Top 14 Best Call Recording Software
The following 14 products feature call recording features to help businesses monitor and train teams for superb customer service or marketing. The best call recording software for most of our readers is Nextiva because it’s a fully-featured phone system that also excels as call recording software. Try Nextiva for free with a guided demo.
Nextiva — Best Overall RingCentral — Best for Video Call Recording8×8 — Best for Manual Call RecordingsCallcap — Best for Unbiased, Third-Party MonitoringCallRail — Best for Tracking Multiple Marketing Campaigns CallTrackingMetrics — Best for Businesses Needing an All-In-On… Read More