The time has finally arrived. We’re living in the era of artificial intelligence.
It sounds crazy, right?
To the average person, artificial intelligence doesn’t seem like a reality of our everyday lives. They associate AI with movies when robots take over the world.
While we’re not quite at that point, artificial intelligence is very real.
From a marketing perspective, we need to recognize this reality and plan accordingly.
In fact, artificial intelligence ranked high on my list of the top marketing trends to look for in 2018. As we reach the final quarter of the year, this prediction has held true.
If you are unfamiliar with AI, let me explain. By definition, artificial intelligence is the ability for computers to perform tasks that would ordinarily require human intelligence.
Some examples of these tasks include:
language translation
visual perception
ability to make decisions
speech recognition
While we may be ready for computers to translate a language, it’s the decision-making abilities that bring AI to the next level.
I know what some of you are thinking. You have a simple business operation, why should you care about AI?
When comparing companies already using artificial intelligence, the top-performing brands are more than twice as likely to use AI for marketing purposes.
Businesses are using this technology to increase sales by personalizing the customer experience.
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