Social CRM software makes the process of managing customer relationships across all your social media channels easier while bringing you closer to your customers. You can think of it as blending all the benefits of a customer relationship management tool with your Instagram, Facebook, Twitter, and/or LinkedIn.
Thankfully, there are social CRM tools that can help you elevate your brand and keep a finger on all your customer interactions. We go through each of the best ones below.
The Top 5 Best Social CRMs
Sprout Social – Best all-in-one social CRM
Falcon.io – Best for single users
Salesforce Social Studio – Best for large social media teams
Agile CRM – Best free CRM
HubSpot – Best for managing a lot of social accounts
Let’s dive a bit deeper into each tool to paint a clearer picture of how each tool functions and whether it’s a good fit for your social media operations.
#1 – Sprout Social — Best All-In-One Social CRM
Visit Sprout Social
Centralized editorial calendarSocial listening featuresTrack mentions in real timeSlack & Dropbox integrations
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