Author: Content Curator

Want to jump straight to the answer? The best help desk ticketing system for most people is Zoho Desk or Freshdesk.

Helpdesk ticketing software is an essential extension for many businesses, especially for those handling a high number of customer inquiries. Helpdesk ticketing systems can help you manage customer issues without needing an entire call center. 

The best helpdesk software will allow you to create a seamless workflow with omnichannel support and self-service options, no matter the industry. 

The Top 5 Best Help Desk Ticketing Systems 

Zoho Desk – Best omnichannel ticketing systemFreshdesk – Best for scalability and growthHappyFox – Best versatile ticketing systemJira Service Management – Best for ITSM supportZendesk – Best all-in-one ticketing system 

After reviewing dozens of help desk ticketing systems on the market today, we narrowed it down to the top five best systems for increased customer support. Continue reading to learn more about which option is right for you. 

Zoho Desk – Best Omnichannel Ticketing System

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Customizable self-service portalContext-aware ticketing systemOne-click… Read More

Want to jump straight to the answer? The best automated answering service for most small businesses is VoiceNation or SAS.

Small businesses have limited time, and answering customer calls yourself takes your attention away from actually running the business. The problem is that diverting calls to voicemail often gives off the wrong impression.

Automated answering services can help and allow you to receive calls and relay messages, all with that personal touch. Below we’ve assembled the best automated answering services that money can buy.

The Top 5 Best Automated Answering Services

VoiceNation — The Best for Immediate ActivationSAS — The Best Call ReceptionistsDavinci — The Best for Administrative Task AssistanceRuby — The Best Mobile AppBPO American — The Best Customizable Service

Those are our top picks for the best automated answering services. Let’s take a closer look.

VoiceNation — The Best for Immediate Activation

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Instant activation serviceAccount manager on all plansMobile app for portable managementEasy custom call scripting
Try for 7 days free

Lead generation is crucial for any and all businesses. But it’s the one area where most marketing efforts are seriously challenged.

One of the most effective lead generators is popups which have become ubiquitous on pretty much all websites nowadays. Popups are sometimes considered annoying, but they can work wonders if you use them properly.

Even though popups have an average of a 3% conversion rate, the top marketers record a 10% conversion rate. Considering you don’t want to have your website marketing just be “average”, here are 9 ways you can boost your popup conversion rate and start generating leads on auto-pilot.

1. Know your audience

For any marketing campaign, knowing your audience is very important. However, this is one of the most overlooked parts of a website’s efforts to optimize conversion rates.

Oftentimes, if your website is focused on a very specific niche, you need not worry about knowing your audience, because it is apparent from the products or services that you offer. For example, a phone case seller need not stress about knowing their ideal customers, because they know that they are individuals who are looking for phone cases.

However, if you offer multivariate products or services, knowing yo… Read More

Does your executive team get how content marketing helps the business? They may not if you’re committing one or more of these fatal reporting mistakes. And that likely affects the budget for content marketing. Continue reading →… Read More

Want to jump straight to the answer? The best ecommerce fulfillment service for most people is ShipBob or Red Stag Fulfillment. 

Warehousing, packaging, and shipping orders to customers on your own is tough to manage at scale. Ecommerce fulfillment services solve this problem by handling these tasks on your behalf. 

Outsourcing ecommerce fulfillment ensures that orders get to your customers quickly and efficiently—saving you time and money. This gives you an opportunity to focus on other areas of your ecommerce business that will set you up for exponential growth.

The Top 5 Best Ecommerce Fulfillment Services

ShipBob – Best ecommerce fulfillment platformRed Stag Fulfillment – Best for high-value and large productsShipMonk – Best for subscription boxesDot Foods – Best for food and beverage ecommerceEasyship – Best for international fulfillment

Whether you’re starting a new ecommerce site or you’ve been selling online for years, this guide will help you find the best ecommerce fulfillment services for your unique needs. 

ShipBob — Best Ecommerce Fulfillment Platform

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Two-day shippingD2C and B2B fulfillmentOmnichannel supportInternat… Read More