Global marketers feel pressure to deliver quality multilingual content at speed and scale. New research from Unbabel uncovers six marketing localization trends that reveal how they’re meeting these challenges. Here’s a preview of the key findings. Continue reading →… Read More
VPS vs. shared hosting is a common debate when trying to choose a web hosting plan for your website. Here’s the deal: neither one is inherently better than the other. Each type of hosting has its own set of pros and cons, so the deciding factor is your website’s unique requirements. In this guide, I’ll break down the key differences and share a methodology to choose the right web hosting that gives you all the features you’ll need.
The Top Rated VPS Hosting Servers
If you plan on scaling your website, chances are you’ll pick a VPS host. Here are our top picks to consider:
Hostinger — Best value VPS hosting Kamatera — Best VPS hosting for instant scalingInMotion – Most reliable uptimeBluehost – Easiest upgrade from shared hostingLiquid Web – Best VPS hosting with high memory and storageScala Hosting – Best for customizing VPS resourcesHostGator – Best VPS for hands-on customer supportA2 Hosting – Best unmanaged plans for developersiPage – Best VPS hosting for when you’re starting from scratchIDrive Compute – Best for edge computing
Read our detailed reviews for each VPS hosting provider.
The Top Rated Shared Hosting Plans
If you have a brand-new website or simply a tight budget, shared web hosting would be more suitable for your needs. Here are our top picks to consider:
Hostinger — Best web hosting for tight budgetsDreamHost — Best shared hosting that leaves room to growBluehost — Be… Read More
Our pick for most businesses is Nextiva or RingCentral because of their well-rounded phone system features in addition to call recording. Get a free demo of any Nextiva plan, or try RingCentral free for 15 days.
Our team spent three weeks researching, comparing, and testing call recording software. We also analyzed nearly 450 public reviews for multiple brands to learn more about them and their pros and cons, according to customers who have spent time using the products.
Ultimately, we narrowed 19 contenders to 16 possible candidates for our top picks, finally cutting two more to bring us to our top 14. The final software options include those that best fit the scenarios and criteria required by most businesses for call recording software.
The Top 14 Best Call Recording Software
The following 14 products feature call recording features to help businesses monitor and train teams for superb customer service or marketing. The best call recording software for most of our readers is Nextiva because it’s a fully-featured phone system that also excels as call recording software. Try Nextiva for free with a guided demo.
Nextiva — Best Overall RingCentral — Best for Video Call Recording8×8 — Best for Manual Call RecordingsCallcap — Best for Unbiased, Third-Party MonitoringCallRail — Best for Tracking Multiple Marketing Campaigns CallTrackingMetrics — Best for Businesses Needing an All-In-On… Read More
Our favorite ServiceNow alternative is Heroic KB because it is a robust knowledge base theme for WordPress websites. Try Heroic KB risk-free with a 30-day money-back guarantee.
ServiceNow is a unique knowledge-based software on the market. Despite being branded as a workflow management tool, it’s packed with sufficient knowledge management features to provide customers and employees prompt and anytime, anywhere self-help. Expect machine learning tools to identify knowledge gaps, article versioning, and feedback management tools that make it easy to boost customer and employee satisfaction.
The only issue is ServiceNow can be slightly complicated for some, considering its complex setup and complicated integrations and customizations. The Quicksprout research team has compiled a list of the best ServiceNow alternatives that are user-friendly and offer similar high-performing features.
The 8 Best Knowledge Base Software
The best ServiceNow alternative is Heroic KB because it’s easy to customize, flexible, and packed with several valuable features that make it suitable for any WordPress website. Give the Heroic KB plugin a shot without risk, thanks to its 30-day money-back policy. You can also read more about our top picks here.
Heroic KB — Best Knowledge Base Theme For WordPressHelpjuice — Best Knowledge Base Software For Scalable SupportDocument360 — Best For Technical DocumentationZendesk — Best All-in-One Cust… Read More
CRM (customer relationship management) and CMS (content management systems) are two crucial software tools for managing businesses in the modern era. While the two terms are often confused with each other due to similar acronyms, they’re actually very different and serve two completely different purposes.
Once you understand the benefits and advantages of CRM and CMS, you can harness the power of each to scale your business and improve the customer experience. This guide will explain everything you need to know about CRM vs. CMS and how they work in unison when used correctly.
Top-Rated Content Management Systems (CMS)
Success with CMS starts with the right software. These are the best CMS platforms on the market today:
WordPress – Best overall content management systemWix – Best website builder for content managementShopify – Best CMS for EcommerceSquarespace – Best CMS for beautiful designsBigCommerce – Best CMS for high-volume ecommerceJoomla! – Best WordPress alternativeDrupal – Best CMS for securityAdobe Commerce (Formerly Magento) – Best CMS for advanced ecommerce UsersAdobe Experience Management Sites – Best AI-powered CMSMagnolia CMS – Best omnichannel content hub
You can read our full reviews of each CMS software here.
Top-Rated Customer Relationship Management (CRM) Software
You’ll need a separate tool for customer relationship management, and this is the best place to start … Read More