Posted by MiriamEllis
There are times when your digital marketing agency will find itself serving a local business with a need for which Google has made no apparent provisions. Unavailable categories for unusual businesses come instantly to mind, but scenarios can be more complex than this.
Client workflows can bog down as you worry over what to do, fearful of making a wrong move that could get a client’s listing suspended or adversely affect its rankings or traffic. If your agency has many employees, an entry-level SEO could be silently stuck on an issue, or even doing the wrong thing because they don’t know how or where to ask the right questions.
The best solution I know of consists of a combination of:
Client contracts that are radically honest about the nature of GoogleClient management that sets correct expectations about the nature of GoogleA documented process for seeking clarity when unusual client scenarios ariseAgency openness to experimentation, failure, and on-going learningRegular monitoring for new Google developments and changesA bit of grit
Let’s put the fear of often-murky, sometimes-unwieldy Google on the back burner for a few minutes and create a proactive process your team can use when hitting what feels like procedural dead end on the highways and byways of loc… Read More